Getting Support from UW Bothell IT
Contact Information
General technology & classroom/event support
Digital learning support
Driving directions, campus map and parking information
IT technology support hours
To best serve the campus community, UWB IT offers extended hours of support for phone, email, walk-ups, and equipment check-out during the first two weeks of each academic quarter. After the first two weeks, UWB IT will maintain the standard hours listed below.
Academic quarter service hours
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Phone & email support
- Standard academic quarter support hours:
- Monday - Thursday, 8:00am - 6:00 pm, Friday: 8am - 5pm
- Special extended hours for the first two weeks of Fall, Winter, and Spring academic quarter:
- Monday - Thursday, 8:00 am - 8:00 pm, Friday: 8am - 5pm
Walk-up support & equipment check-out *
- Standard academic quarter support hours:
- Monday - Friday, 12:00 pm - 4:00 pm
- Special extended hours for the first two weeks of Fall, Winter, and Spring academic quarter:
- Monday - Friday, 8:00 am - 5:00 pm
- First Monday of every interim we will be open the following hours* for equipment return only:
* If you or a student need equipment and cannot make it to the scheduled service hours above, contact the UWB-IT Helpdesk, and we will work with you on a solution.
Interim Break Service Hours
Phone & email support
- Monday - Friday: 8:00 am - 5:00 pm
Walk-up support & equipment check-out
If you need to return equipment or request an in-person appointment during the interim break, please call (425) 352-3456 or email uwbit@uw.edu to schedule an appointment.
- Equipment check-out is suspended during interim.
- First Monday of every interim we will be open from 12pm - 4pm for equipment returns only.
Digital Learning support
Our offices are located in LBA 204E, accross the first skybridge, all the way to the end. Feel free to stop by!
- Monday - Friday: 9:00 am - 4:00 pm
- LBA 204E