Get Help
Getting Help from UW Bothell IT
Contact Information
General technology & classroom/event support
- Email: uwbit@uw.edu
- Phone: 425.352.3456
- Walk-up: LB2-218
Academic & Collaborative Technologies support
- Email: uwbit@uw.edu
- Phone: 425.352.3906 (Monday – Friday, 9am – 4pm)
- Connect with our team to learn more
Driving directions, campus map and parking information
IT technology support hours
To best serve the campus community, UWB IT offers extended hours of support for phone, email, walk-ups, and equipment check-out during the first two weeks of each academic quarter. After the first two weeks, UWB IT will maintain the standard hours listed below.
Academic quarter support hours
Phone & email support
- Standard academic quarter support hours:
- Monday – Thursday: 8:00am – 6:00 pm
- Friday: 8am – 5pm
- Saturday*: 8:30am – 5pm (starting October 7, 2023)
- Special extended support hours for the first two weeks of each academic quarter:
- Monday – Thursday, 8:00 am – 8:00 pm
- Friday: 8:00am – 5:00pm
Walk-up support & equipment check-out
- Standard academic quarter support hours:
- Monday – Saturday*: 10:00 am – 4:00 pm
- Special extended support hours for the first two weeks of each academic quarter:
- Monday – Thursday: 8:00 am – 8:00 pm
- Friday: 8am – 5pm
- First Monday of every interim we will be open from 12pm – 4pm for equipment return only. If you need equipment and cannot make it to the scheduled service hours, contact the UWB-IT Helpdesk, and we will work with you on a solution.
*Please note, extended support hours are not offered on Saturdays. They maintain a standard schedule throughout each academic quarter.
Interim Break Service Hours
Phone & email support
- Monday – Friday: 8:00 am – 5:00 pm
Walk-up support & equipment check-out
If you need to return equipment or request an in-person appointment during the interim break, please call (425) 352-3456 or email uwbit@uw.edu to schedule an appointment.
- Equipment check-out is suspended during interim.
- First Monday of every interim we will be open from 12pm – 4pm for equipment returns only.