Information Technologies

Software Request Form

Who can utilize this service

UW employees who would like software installed on a university owned computing device. At this time, UW Bothell I.T. only supports university owned computing resources. 

Expected delivery time

Please allow for the following turn-around times for all standard software installation requests:
  • 14 business days for all computer lab, computer classroom, and standard classroom (ePodium) requests
  • 5 business days for all faculty/staff workstations
  • Non-standard software requests include software that I.T. has not previously supported. In such cases, IT may need up to 90 days to fully evaluate software for use on the UW Bothell campus including for ADA compliance. The I.T. technician processing your request will inform you if you are requesting a non-standard software.

Library software needs

Please note that software for the Library Information Commons is managed by Library Technology Services and may not include the same standard software listed above. Software requests and other inquiries related to the Library Information Commons must be directed to

Get Help

Call the Helpdesk at 425.352.3456


Visit the Helpdesk in LB2-218

IT Hours of Operation